Frequently asked questions
Our support team and sales team are faced with different questions every day. Here are some of the most frequently asked questions. If you don’t find the answer here, you’re very welcome to contact us.
Not all functions are yet available i every country. Please visit our local websites.
Installers often ask about:
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You can search through our category structure or via a free text search. For both searches, you can sort further in our filter function.
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Yes, you can create a basket that you choose to share with others. After that, anyone can add materials and you can finish the basket together later in the day.
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Yes, you can create a basket where the order can only be sent with your approval.
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Yes, you can create a cart where you select the desired wholesaler’s store (e.g. the nearest one) You can see if the store has what you need in stock and then send a pick-up order or order an express delivery.
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Returns must be handled outside KlarPris, i.e. directly through the wholesaler.
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No, it’s possible for KlarPris to manage logins for all webshops. You can therefore simply create the users on KlarPris.
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No, unfortunately, we don’t have this option available at this time.
Partners often ask about:
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It’s best if you optimise your product descriptions with extended search criteria. See this guide.
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We’ll set up a meeting where we’ll help you get started with a short introduction. See this guide.
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We will send you a list of all articles that are not categorised along with a guide.
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Right now, it’s with a logo and a shop-in-shop, however, we’re currently working on other ideas. On creating new, and more, marketing opportunities.
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If you want to share data, you must answer yes in the email you receive and then contact the customer for further cooperation.
We help you succeed
KlarPris’ support/customer success team is, of course, with you every step of the way. Helpful, competent and with extensive industry knowledge. We’ll help you get started with KlarPris – and afterwards we’re ready to help you if something goes amiss in your everyday operations.
